Refund Policy

7-Day Guarantee

We want you to shop with complete confidence. If you're not satisfied with your AQUZIO purchase for any reason, contact us within 7 days of receiving your order and we'll arrange a replacement or a full refund — no complicated forms, no hassle.

How to request a refund or exchange

Email us at aquziostore@gmail.com with your order number and a short description of the issue. Our team will get back to you with the next steps within 1–2 business days.

Refund processing

Once your return is received and inspected (if applicable), we will notify you of the approval status of your refund. Approved refunds are processed to your original payment method within 5–10 business days.

Damaged or defective items

If your item arrives damaged or with a manufacturing defect, please contact us with photos of the issue as soon as possible so we can resolve it quickly.

Contact

Questions about our refund policy? Reach out to aquziostore@gmail.com.